10 Management Lessons From Highly Successful Gangsters

By Jeppe Kleijngeld

Running a large company or criminal empire, what’s the difference? The demands for its managers and leaders are very similar for sure. As a leader, your vision needs to inspire others and your actions need to have significant impact. You also need to be able to effectively solve problems and prevent painful blunders. Taking a close look at 10 highly successful gangsters from popular movies and television series can be inspirational. Eventually most of them went down, but they all had impressive careers as criminal CEO’s. What can business leaders learn from their successful approaches and significant failures?

1. Plan all your actions carefully
Neil McCauley
The Gangster: Neil McCauley, Heat

The Lesson: In the spectacular opening scene of Michael Mann’s Heat, criminal chief Neil McCauley and his team of robbers manage to take down a huge score. The key to their success? Planning, planning, planning. McCauley is a perfectionist; every detail needs to be scrupulously prepared, nothing can be left to coincidence. It there is even a slight chance that something is wrong; he will walk away from a job no matter how much money is at stake. Off course, there is a slight bump in the road for McCauley and his team later on, but that is only because pulling armed robberies is a highly volatile business. But even with a terrific investigation team on their tail lead by a fanatical Al Pacino, they manage to take down another – even larger – score later on in the movie.

2. Build a team you can rely on
Joe Cabot
The Gangster: Joe Cabot, Reservoir Dogs

The Lesson: ‘I should have my head examined for going with someone I wasn’t a 100 percent on…’ Yeah, you should have Joe. As a manager, your most important task is to choose the right people around you and make them perform optimally. When you have a crucial project to realise – a diamond heist in Joe Cabot’s case – you don’t want to take any chances on whom you hire for the job. Joe’s negligence at this point, allowed a special LAPD-agent to infiltrate his crew, leading to a disastrous outcome for the project and all those involved.

3. Always look out for opportunities and know when to strike
Henry Hill
The Gangster: Henry Hill, GoodFellas

The Lesson: In Wiseguy, the novel on which the classic mob movie GoodFellas is based, protagonist Henry Hill describes his bewonderment at how lazy many people are. Great entrepreneurs like him are always looking for new ways to make money. Once in a while, a golden opportunity arises and a highly successful business manager will recognize this once in a lifetime chance and grab it. In Henry Hill’s case, this was the Air France heist in 1967. He walked away with 420.000 US dollars from the Air France cargo terminal at JFK International Airport without using a gun; the largest cash robbery that had taken place at the time. This was Hill’s ticket to long term success within the Mafia.

4. Analyse, decide and execute with conviction
Michael Corleone
The Gangster: Michael Corleone, The Godfather

The Lesson: Your success as executive depends for a great deal on the way you make decisions and follow them through. When his father, family patriarch Don Vito Corleone, is shot by Virgil ‘The Turk’ Sollozzo, Michael Corleone knows the threat of his father’s killing will not be over until Sollozo is dead. That is his analysis. Then, without any hesitation, he decides to kill Sollozo despite the hard consequences that he knows will follow. The third part – the execution – he performs flawlessly, killing Sollozo and his bodyguard Police Captain McCluskey in a restaurant. Michael later in the film again proves to be an extremely decisive leader when he has the heads of the five families killed when they conspire against the Corleone family.

5. Support the local community
Young Vito Corleone
The Gangster: Young Vito Corleone, The Godfather Part II

The Lesson: For long term success, you need more than just great products (in the mob’s case: protection, gambling and theft). You will need commitment from all your stakeholders and especially goodwill from the communities you operate in. Young Vito Corleone sees that gangster boss Fanucci is squeezing out everybody in the neighbourhood he lives in. Nobody is happy with him. So he murders Fanucci and takes over as neighbourhood chieftain. Rather than squeezing out people, he starts helping them. Every favour he does for somebody, earns him a favour in return. Those are a lot of favours and a lot of people who think he deserves his success and wealth. They are willing to give everything for their Don.

6. Don’t be afraid to use your subconscious
Tony Soprano
The Gangster: Tony Soprano, The Sopranos

The Lesson: As a leader, you want to base your decisions on hard facts as much as possible, but sometimes your intuition is much more powerful than the greatest performance dashboard in the world. In the first season of HBO’s monumental Mafia series The Sopranos, family patriarch Tony Soprano’s own mother tries to have him whacked. He had revealing dreams about this before it happened, but refused to look at the painful true meaning of these dreams. Through therapy, he learned to use his subconscious like a true expert, so when his friend Big Pussy Bonpensiero starts ratting for the FBI in season 2, he knows something is wrong. In a fever dream, Big Pussy (as a fish), reveals the hard truth to Tony. When he wakes up, he knows exactly what to do. Big Pussy must sleep with the fishes. Tony’s new ability to listen to his subconscious makes him a much more effective leader.

7. Think and act faster
Nucky Thompson
The Gangster: Nucky Thompson, Boardwalk Empire

The Lesson: After a botched assassination attempt on bootlegger and crooked politician Nucky Thompson, his enemies are left numb and indecisive of what to do next. Nucky – on the other hand – immediately makes a counter move. He goes to see his enemies and tells them the attempt on his life changed his perspective on things. He will abandon the bootlegging business and politics, so his enemies can take over. In secret however, Nucky books a trip to Ireland the next day, where he purchases a huge amount of cheap and highly qualitative Irish whiskey. His enemies underestimated him. By thinking and acting faster than his opponents, Nucky manages to surprise them and outperform them in business.

8. Take compliance seriously
Al Capone
The Gangster: Al Capone, The Untouchables

The Lesson: He was the king of his trade; the bootlegging business in Chicago. He made millions importing booze and selling it to bars and clubs. The thing that brought him down was income tax evasion. Managers can learn a simple truth from this mistake; compliance is your license to operate. Off course in Capone’s case this was a little different because he did not have any legal income to begin with, but many CEO’s of businesses have fallen into the same compliance trap. Sure, sometimes it is cheaper to pay a fine than to spend a fortune on meeting some obsolete policy, but you should never fail to answer to the most important rules and regulations. So even when it is sometimes tempting to bend the rules, in the end: being non-compliant is always more costly than being compliant.

9. Ride the Industry Waves
Tony Montana
The Gangster: Tony Montana, Scarface

The Lesson: Every industry has its waves, and a great CEO knows how to ride these waves. Take the drug business in the 1980’s. Cocaine was coming up big time in Florida. After Montana gets rid of his weak boss Frank, he sets up a massive cocaine trade in Miami and surroundings. His supply chain is very efficient. He imports the stuff straight from the source in Bolivia. Nobody can compete with that. It isn’t before long that Montana is Florida’s one and only cocaine king.

10. Keep your friends close and your enemies closer
Don Vito Corleone
The Gangster: Don Vito Corleone, The Godfather

The Lesson: You want to know what your competitors are up to? Invite them over for dinner and a meeting. Don Vito Corleone does it all the time. When he invites the heads of the five families for a sit down, in this powerful scene in The Godfather, he learns a great deal. It is not Tattaglia he should worry about, but that treacherous Barzini. Now that he understands the conspiracy against the Corleone family, he can help his son Michael take the necessary precautions.

Fantasieserie ‘Game of Thrones’: Seizoen 1 hakt er lekker in

Eindelijk gezien; het eerste seizoen van HBO’s fantasy epos ‘Game of Thrones’. Mijn verwachtingen waren hooggespannen. Ten eerste omdat ik fan ben van HBO die met series als ‘Oz’ en ‘The Sopranos’ het televisiemedium opnieuw heeft uitvonden. Daarnaast ben ik niet vies van fantasy en de boeken van George R.R. Martin – die ik zelf overigens niet gelezen heb – staan in hoog aanzien van kenners van het genre.

Zoals de titel doet vermoeden draait de serie om een machtstrijd, namelijk die om het koninkrijk Westeros. Er zijn vier families bij de strijd betrokken. Het viel niet mee alle namen te onthouden en verhoudingen te doorgronden, dus de stamboom die bij de DVD geleverd zat, kwam goed van pas. Het is een soort middeleeuwen in Westeros, waar zowel de zomers als winters jaren duren. Het zijn roerige tijden in het land en het geweld laait soms behoorlijk op, wat de liefhebbers waarschijnlijk wel kan bekoren (dat deed het mij wel in ieder geval).

De cast is prima. Alleen Sean Bean hadden ze wat mij betreft niet moeten kiezen omdat het ‘Lord of the Rings’ label te veel aan hem kleeft. ‘Game of Thrones’ had echt wat compleet nieuws moeten zijn. Een uitschieter in de cast is Peter Dinklage, die als charmante maar zelfdienende dwerg Tyrion Lannister zorgt voor de broodnodige humor in de serie. Aan mooie vrouwen is er geen gebrek met Lena Headey als kwaadaardige koningin Cersei Lannister en de jonge Emilia Clarke als drakenvrouw Daenerys Targaryen. De sets en aankleding zijn prachtig, maar – HBO of niet – het blijft wel een televisieproductie, wat zoveel wil zeggen als; wie veldslagen a la LOTR verwacht, die zitten er niet in.

Wat ik al schreef, mijn verwachtingen waren behoorlijk hoog, en bij zulke verwachtingen kan het bijna niet anders dan een beetje tegenvallen. En dat deed het ook. Een beetje. De spanning ontbreekt compleet in behoorlijk wat afleveringen en veel scènes rond de wacht van de grote muur zijn ronduit saai. Daar tegenover staat dat de schrijvers niet bang zijn belangrijke personages uit de weg te ruimen wat voor een paar verassingen zorgt. Het gehalte fantasy is ook aan de lage kant. Het geweldige begin, waarin een groep soldaten achter de grote muur stuit op een soort zombiewezens, is eigenlijk de enige keer dat er bovennatuurlijke gebeurtenissen plaatsvinden. Dat gehalte mag omhoog in seizoen 2.

Conclusie: Ondanks wat kleine minpuntjes, is dit een prachtig gemaakt en geacteerde serie die je doet verlangen naar meer.

Z Channel: A Magnificent Obsession

Z-Channel 3

(2004, USA)

Director: Xan Cassavetes
Features: Robert Altman, Penelope Sheeris, Jim Jarmusch, Quentin Tarantino, ao.

Running Time: 120 mins.

Documentary about the legendary Z Channel in Los Angeles, a pay TV channel where great cinema was shown between 1974 and 1988. Aspiring filmmaker Jerry Harvey became chief programmer of the channel and created a Walhalla for cinema lovers in that time in L.A.

Unfortunately, Harvey was mentally very unstable and in 1988 he committed suicide after killing his wife. After his death, Z Channel was finished as well when it turned into a sports channel. In this ‘legacy’ of Harvey, former friends, teachers and colleagues as well as filmmakers explain why Z Channel was such a successful and important platform for cinema at that time.

It was before VHS made its way into the living room, and people were dependent on television, besides cinema, to view movies. Harvey combined art films and commercial films in his programming which turned out to be a fantastic formula. Quentin Tarantino and Jim Jarmusch explain how much they loved Z Channel when they were growing up, and how it formed an important part of their education. Director Xan Cassavetes, the daughter of actor-director John Cassavetes and actress Gena Rowlands, got hooked to Z Channel after being grounded as a child. It was the beginning of her obsession with cinema.

The channel was so popular that even market leaders HBO and Showtime couldn’t muscle it out of L.A. Z Channel had a zero turnrate which means that no subscriber ever cancelled the channel.

Z-Channel 1
Programmer Harvey wrote the screenplay for the western China 9, Liberty 37

Another one of Harvey’s triumphs was to show uncut versions of films such as The Wild Bunch, Heaven’s Gate, Once Upon a Time in America and 1900. Films that were initially trashed by critics now became very successful features. Z Channel also became a platform for European directors, like Paul Verhoeven, that found work in America thanks to the screening of their European work on the channel. Harvey and his team also organised regular film festivals with retrospectives of Kurosawa and the likes. It must have been truly magnificent.

Cassavetes shows a great collection of film fragments that give a good sense of how brilliant and revolutionary the Z Channel programming must have been. Cinema lovers will be thrilled at the idea of seeing something like Fassbinder’s Berlin Alexanderplatz uncut on television. It was not made to last. Like one of the interviewees says; ‘you just never know when you are living in a glorious time’. The downfall of Z Channel came together with the downfall of Harvey. An obvious loss that Cassavetes makes manifestly clear.

Z-Channel 4
Boxoffice hit The Empire Strikes Back had its television premiere on Z Channel

Review originally written for International Film Festival Rotterdam, where this documentary was screened in 2005.

See also: List of Film Fragments in Z Channel: A Magnificent Obsession